We’d Love to Hear From You

Hey there! Ever had one of those moments where you just wanted to talk to a real person, not a robot? We get it. That’s why at Chronome, every email you send lands straight in our inbox—no filters, no bots, just real people who genuinely care.

Fun fact: Our founder, Alex, still replies to customer emails personally. It started as a late-night habit during our early days, and now? Well, let’s just say it’s become a bit of a tradition. So go ahead, hit us up—you might just get a reply with a story about his dog, Luna.

Get in Touch

Whether you’ve got a question about that sleek watch you’ve been eyeing or just want to chat about timepieces (we’re obsessed, honestly), here’s how to reach us:

• Address: 931 Birch Street, El Paso, Texas. Pop by if you’re in town—we’ve got coffee brewing!
• Email: [email protected] (We usually reply within 12 hours, unless Luna hijacks Alex’s keyboard again.)
• Phone: +1 915-443-4457 (Monday–Friday, 9am–6pm CST). Pro tip: Try calling after 3pm—that’s when our team’s fully caffeinated.

Your Voice Matters

Last month, Sarah from Chicago suggested we add a midnight-blue strap option. Guess what? It’s now our bestseller. We’re all ears for your ideas—no suggestion is too wild. Seriously, try us.

Prefer typing? Our live chat (bottom right corner) is manned by actual humans from 8am–8pm CST. Or fill out our contact form—we’ll ping you faster than a Swiss watch ticks.

P.S. If you’re reading this at 2am, you’re our kind of person. Night owls unite!